Vacation Rental Management



WE MAKE IT EASY FOR HOMEOWNERS!
HERE'S HOW

24/7 : We manage vacation rentals 24/7 – we respond quickly and professionally to guest inquiries, vacationing guests and homeowners. Also, we respond to emergencies 24 hours a day. We provide all guests with our after-hours emergency number and local police and fire numbers, and we post important information in all vacation homes.

Guest Services: From reservation inquiries to secure, online booking; from check-in to repair calls; from concierge services to housekeeping and inspections; FLcasa takes care of guests and vacation properties 24 hours a day.

Marketing: Who knows better how to market your vacation home than a professional manager who is also a vacation rental owner? We live here, we participate in our communities, and we are part of tourism efforts. Local events, holidays, and seasonal opportunities are promoted to guests year-round. This type of service and communication hasve guests who often return year after year as repeat customers.

Internet Marketing: We know Internet marketing! We know Search Engine Optimization! Our website is attractive, easy to use and up-to-date. We know how to help guests find your property online – easily - when they are planning a vacation in the area. We manage email marketing to past guests, social media marketing, listing sites and a variety of other internet marketing strategies that will lead browsers to our website and encourage guests to book our properties.

Reservations Made Easy: In person, over the phone or online – whether paying by check or credit card – FLcasa makes it easy for guests to book your property in a secure environment. Rental & refund policies are clear and professional.

Additional Services: Travel insurance, additional housekeeping services, linen services and much more…FLcasa offers guests everything they need for a great vacation.

Housekeeping & Inspections: We employ trained, skilled housekeepers who keep your vacation rental home cleaned to industry standards. Inspectors are in your property before and after every guest, ensuring consistency and quality and making sure that everything is in order.

Maintenance: We make sure all properties are in great shape at all times – safe, clean and in good repair.  We use reliable vendors who are qualified to handle practically any situation, at fair prices.

Property Improvement Services: We offer property improvement services.  We can layout a detailed plans for improvements designed to meet market demands and increase revenues.

Money: As professionals, we maximize the return on your investment property, earning you money when you aren't using it. Professional marketing & excellent guest services earn guests' loyalty and repeat visits.

Records: We keep the records – from revenues to repairs, from state sales tax and lodging tax  – you'll receive professional, monthly accounting of what is happening at your property.

Communication: We let you know what's happening – from property repairs and marketing initiatives to local issues and industry standards. We know the vacation rental industry and we'll keep you informed.

Security: As professional property managers, we are the constant "eyes and ears" for your property. Instead of sitting empty, vacation homes are lived in, checked and maintained continuously. We meet your guests; and we're available if a problem arises.

Accountability : As your property manager, we are primarily accountable to you, the property owner. All guests are required to sign a detailed rental agreement and review the rental policies. We rent to families or adult groups over the age of 25, and we do not rent to proms, parties, reunions, etc. We do everything we can to protect your home and your investment.